Easy Returns Policy
At Yummy Mummys, our aim is to provide 100% satisfaction to our customers. If for any reason you are not satisfied with the product, we are here to help.
All products purchased from 1st April 2020 onwards during the COVID- 19 lockdown period, will not be eligible for returns. If a customer places any order(s) during this period, he/she has provided their express consent to this condition.
Please return your purchase in its original packaging with all the parts and freebies with your original receipt for a refund. Please make sure that the product(s) are properly packed when you are returning it.
Please note that if an Incorrect Product(s) is handed by you to our Courier Service Partner, Yummy Mummys shall not be responsible for any loss/damage/theft caused to such Incorrect product while in transit or otherwise.
If any or all the products that were originally part of an order placed using a coupon or offer are returned then the coupon code/offer will no longer be applicable on the order. The benefit of the coupon/offer will also not be included in the refund. If the product(s) returned are part of any free offer such as Buy 2 get 1 free or Buy 1 get 1 free, all the products related to the offer have to be returned, as they have been purchased as part of a group offer.
Products purchased using the kiosks at the Yummymummys.in Stores shall only be returned at the Stores. No returns of products purchased through the kiosk shall be accepted online through the website.
Estimated Reverse PickUp Time: For all those Pincodes, where pickup service is available by reputed couriers, the Reverse PickUp time would be within 7 to 10 business days (excluding Sundays and other holidays), however, at times there might be unexpected delays in the pickup of your product due to unavoidable and undetermined logistics challenges beyond our control for which Yummy Mummys is not liable and would request the users to cooperate as Yummy Mummys continuously tries to reduce such instances.
You can check the status of your return request under Manage Returns section. Once the product is received at our facility, we will conduct a quality check. If it is approved by our quality staff we will initiate the refund process. Please refer our Refunds section for more details.
The refund process will be initiated only once we have received the product back in our warehouse and we have completed all quality checks and verifications at our end. The mode of refund may depend on the mode of payment used at the time of placing the order.
Guaranteed Savings Online Programs – Cancellation and Returns
- Guaranteed Savings Offer Cancellation Enrolled members can cancel the “Guaranteed Savings” offer any time they wish. In case of unused “Guaranteed Savings” offers DARP may choose to refund the complete amount or issue Gift Vouchers. In case the “Guaranteed Savings” offer has been used even once by the user then after adjusting the used amount, DARP may choose to refund the complete amount or issue Gift Vouchers.
- Order cancellation purchased through “Guaranteed Savings” offer Cancellation is only available in case of orders not been shipped from our warehouse to customer’s location. In case of complete order cancellation the complete amount spent against the order will be credited back to members “Guaranteed Savings” code. In case of part order cancellation, balance left after adjusting the amount for products shipped to member’s location will be credited back to members “Guaranteed Savings” code.
- Order returned purchased through “Guaranteed Savings” offer Return is available in case order has been shipped from our warehouse and has been delivered to the customer’s location. In case of complete order return the complete amount spent against the order will be credited back to members “Guaranteed Savings” code. In case of part order return, balance left after adjusting the amount for products shipped to member’s location will be credited back to members “Guaranteed Savings” code. Member can check the balance of there “Guaranteed Savings” code by logging in to the “My Account” section with their registered email ID. Note: All members must follow the return criteria and return process defined for returning the products.